Frequently Asked Questions

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1. What types of materials do you work with?

We work with a wide range of materials including stainless steel, aluminum, titanium, steel, brass, copper, and plastics. If you have a specific material in mind, feel free to contact us to discuss your project.

 

2. What types of machining services do you offer?

We offer a full range of machining services including CNC milling, CNC turning, waterjet cutting, and 3D printing. Our services are tailored to provide precision for both prototype and production runs.

 

3. Can you handle custom fabrication projects?

Yes! We specialize in custom fabrication, offering welding, cutting, bending, forming, and finishing services. Whether it’s for a prototype or large-scale production, we can bring your unique design to life.

 

4. What is the typical lead time for a project?

Lead time varies depending on the complexity and scope of your project. Generally, our standard lead time ranges from a few days for small jobs to a few weeks for more complex orders. We’ll provide an estimated timeline when you submit your project details.

 

5. How do I get a quote for my project?

You can request a quote by submitting project details through our contact form or by reaching out to our team directly. Please include specifics such as material, quantity, dimensions, and any other relevant information.

 

6. Do you offer design assistance or prototyping?

Yes, we offer design assistance and prototyping services to help refine your project before production. Our team can help optimize your design for manufacturability and provide you with a prototype for approval.

 

7. What kind of welding services do you offer?

We offer a variety of welding services, including TIG, MIG, and spot welding, across materials such as stainless steel, aluminum, titanium, and steel. Whether it’s a custom fabrication or repair job, we ensure strong and clean welds.

 

8. What surface finishes are available?

We offer a variety of surface finishes including polishing, bead blasting, anodizing, powder coating, and deburring. Our finishing options ensure that your parts meet both functional and aesthetic requirements.

 

9. Do you offer rush or expedited services?

Yes, we offer expedited services on a case-by-case basis depending on the scope of the project and current workload. Contact us directly to discuss your project’s urgency, and we will do our best to accommodate your needs.

 

10. Can you handle large volume production runs?

Yes, we have the capacity to handle both small and large production runs. Our automated systems and high-precision machinery ensure consistency and efficiency for high-volume manufacturing.

 

11. How do I prepare my files for machining or 3D printing?

We accept various file formats, including CAD files such as .STEP, .IGES, .STL, and .DXF. If you’re unsure about file formats or need assistance, our team is available to help guide you through the process.

 

12. What industries do you serve?

We serve a wide range of industries including factory, automotive, medical, electronics, energy, and consumer products. Our services are adaptable to meet the unique needs of each industry.

 

13. Can you handle both prototyping and full-scale production?

Yes, we specialize in both prototyping and full-scale production. Whether you need a single prototype or thousands of parts, we have the expertise and resources to meet your needs.

 

14. What types of post-processing services do you offer?

In addition to machining, we provide a range of post-processing services including tapping, threading, polishing, deburring, and heat treatment to ensure your parts are ready for use or assembly.

 

15. How do I track my order?

Once your order is confirmed, we will provide you with an estimated delivery date. You can contact us at any time to receive an update on the status of your order.

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17. What if I need a material that you do not have listed?

If you need a material that we don’t currently have in stock, we can help source it for you or suggest alternatives that may meet your specifications. Contact us to discuss your material requirements and we will work with you to find the best solution.

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18. How do I place an order?

Placing an order is easy! Simply contact us through our website, by email, or by phone with your project details. Once we have your specifications, we’ll provide a quote and timeline, and proceed with your order once confirmed.

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19. Can I re-order parts from a previous project?

Yes, we can re-order parts from previous projects. Just provide us with the details or reference information from your original order, and we’ll be happy to assist with a re-order or any necessary adjustments.